Switching from one Managed Service Provider to another has a significant business impact. Here are 4 pitfalls to avoid for a smooth transition.
Conflict is inevitable in any team unit. Let’s discuss what happens when you avoid conflict, as well as the role that trust plays for healthy
Having a work culture rich with recognition is incredibly valuable. Let’s talk about why that is, who should give it, and how to infuse it
Windows 10 End of Life arrives October 14, 2025. While that may seem far away, your business should have a plan for your workstations and
If your agency is using Applied Systems’ Hosted Exchange, you’ll need to transition to a new service by December 31, 2023. Learn what you need
Here are four essential elements of the business technology assessment process that you should expect of a new IT Service Provider, or your existing one,
Just as quickly as it came, 2022 is coming to an end, which means it is time to think about how we want next year
KiteTech Webinar Recording A Front-End User’s Guide to Transactions in Applied Epic Recorded on September 22, 2022.You can watch the on-demand webinar below at any
How do you measure success? Often, we resort to how we feel about the job we have completed or other subjective goals. If our feelings
When you hit the market to find a good IT Service Provider, you will immediately realize two things. One, there is no shortage of IT
Delivering extraordinary client service is a truly noble pursuit and the cornerstone of every successful business. It is certainly more art than science, but I
Insurance carriers have significantly increased the underwriting requirements of coverage this year beyond what has been previously in place. Though requirements vary somewhat depending on
Cyber Liability Policy Requirementsare Changing. Is Your Business Prepared? What your business needs to know About New Cyber Insurance Requirements Cyber crime is now one
Equipping your company with the right IT solution is critical to your success. For some companies, this may mean outsourcing their IT needs entirely, while
KiteTech Webinar Recording Implementing Applied Epic’s Renewals Manager in Your Agency Recorded on February 16, 2022.You can watch the on-demand webinar below at any time.
We have learned over the years that to stay competitive, agencies need to keep up with these changes. Here’s my list of the top four
Leadership is no easy task and requires considerable ongoing effort to get it right. With 2022 on the horizon, now is the time to identify
KiteTech Webinar Recording Growing your Insurance Agency with Microsoft 365 You can watch the on-demand webinar below at any time https://youtu.be/M5VpwZETluw Kite Technology’s Managed IT
A reliable internet connection is critical to the productivity of most businesses today. Without it, your employees cannot work, teams cannot be productive, and you
There is no question that having high-quality IT support gives your business tremendous advantages. Technology touches almost every facet of your organization. As such, you
When selecting an IT service provider there’s a lot to consider. You want to trust your business to a tech company that can keep your
Insurance agencies have an abundance of daily responsibilities on their plates so it can be challenging to delegate the time for crucial operational tasks such
The benefits of “cutting the cord” on local IT infrastructure and going “all in” on Microsoft 365 are substantial. These benefits fall in three categories:
I never understood the routine and instincts required for flying until I hopped on a charter flight from Dallas to Colorado Springs. Buckling into my
Did your agency just migrate to Applied Epic, or is in the process of migrating now? Regardless of the platform you are migrating from, transitioning
Businesses and users today have more options than ever when selecting the right computer software for their needs. Fifteen years ago, perpetual software licenses were
Many insurance agencies across the country are still dealing with remote work challenges. Agencies are struggling to hold virtual meetings, collaborate effectively and share documents.
Since its introduction in October of 2013, Internet Explorer 11 (IE11) has been one of the top 3 popular web browsers. A large reason for
Like most companies, your agency’s staff has probably been working from home or coming to the office intermittently for the past few months. Moving and
You are probably already familiar with and using Microsoft Office applications like Outlook, Word, Excel, and PowerPoint, but what about SharePoint, OneDrive, and Teams? Have
Many agencies we work with have questions about how to use SharePoint and their agency management system together to increase efficiency. For example, during a
When the coronavirus pandemic hit, businesses across the country found themselves trying to replicate their office environment at home. Independent insurance agencies using Microsoft 365
Forgive me if I’m a bit snarky in this post. Serious topics such as an ongoing pandemic and racial injustice have demanded deep thought and
Like everyone else, we here at KiteTech have experienced swift and unprecedented changes in our lives. In mid-March we emptied our offices and headed home
I’m a sports fan. Along with all the far more serious consequences of the ongoing pandemic, all national sports leagues are on indefinite hold. But
Meeting compliance is often burdensome for insurance agencies. Requirements constantly change, and many are technical – like making alterations to ensure your server and configurations
We’re going to let you in on a secret. For years, we’ve applied the NIST Cybersecurity Framework in our work to secure clients’ networks. We’ve
Do you keep encountering the same problems in your agency? Do your producers, managers, and CSRs feel stressed with little to show for their effort?
It’s not always hackers that create dangerous situations for your organization. Threats can come from even unforeseen locations, such as your business’s network. No matter
On January 14th of 2020, after a 10-year run, Microsoft’s support of Windows 7 and Server 2008 R2 will be ending. Many of you are
Most business decisions are not easy and decisions surrounding your business technology are no different. Here, we’ll review what you need to keep in mind
World Backup Day is a time when every business should contemplate whether or not they have proper data backup strategies in place. Considering it was
All businesses need to be as efficient with their resources as possible. You might be surprised by the difference you can make simply by using
The latest technology can help businesses compete with even large organizations if it’s implemented properly. The cloud is one of these tools that helps new
Collaboration is critical to the success of businesses both big and small, from the newest of startups to the grandest of enterprises. It’s true that
There are many reasons why a hosted Voice over Internet Protocol telephone solution (also known as hosted VoIP) is popular for small businesses. This is
Let’s face it; it’s time to replace your workstation. You come into work one day, and a brand-new PC is at your desk. It’s likely
In my last article, I provided advice on how healthy, operationally mature agencies should be investing their IT spend to achieve high performance. In this
Businesses of all types have looked to the cloud as a way to receive the goods and services they could use to improve their ability
Working with scores of small and mid-size insurance agencies over the last twelve years has given me an interesting vantage point to compare agencies. I
My first job after college was as an engineer at an electric utility company. When I had been there a couple of years, I remember
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We would love the opportunity to learn more about your business and how we can help.
Cloud solutions architect
Adam is passionate about consulting with organizations across the country to help them develop and execute a cloud adoption strategy that meets their business needs and future objectives. Adam oversees and manages our company strategy for Microsoft 365 adoption and is responsible for future growth and development inside Microsoft 365 and other cloud technologies.
